Heather's Massage Therapy
Alleviate Aches and Pains & the Effects of Stress! Call Heather A. Baum at 630-341-0789 for an Appointment Today!


Below you will find standard industry policies we adhere to.  When you schedule, you have prepurchased a block of time that is completely dedicated to you.  It is important to be respectful and mindful of your appointment times so that you don't incur any unforseen charges. Thanks!   

Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session fee.
Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Thank you in advance for being respectful of the time we have scheduled for you. We look forward to serving you!